byDesign Workspace is still in beta, so you may encounter some bugs along the way. You may also have some ideas that could improve your experience and the Workspace. We'd love to hear them all! That's why we've enabled the ability to submit feedback or bugs directly to our product team, all within the application.
Simply click the chat bubble in the bubble in the bottom right of the screen, and select "Submit Feedback or Bugs" in the chat pop-up. The process will walk you through the information we need to log it properly and prioritize it on our side. We'll follow up with you if it's an issue that directly affects your account.
If it's an urgent issue that is stopping you from completing an essential function, reach out to your Success Manager directly within Slack.