Users were not able to tag (@) other users when they accessed a Request Record via Slack notifications. This has been fixed.
[Internal] The URL for requests provided via Slack notifications was directing users to a the Request Record pop up, but with no data. This has been fixed and now the request's associated data (from the URL) displays on the pop up.
[Beta] The feature that enables users to toggle back and forth between being a Specialist and a Success Manager was made available to users who were not participating in the beta. Now, it's only available to users participating in the beta.